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STOP THE CHURN

Enteractive reactivates your Sports Betting & iGaming players with real one-to-one conversations.  (Re)Activation Cloud® puts you in control, securely linking your players to our agents, so they can engage and provide a truly personalized experience.

WATCH VIDEO
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68% OF GEN Z'S AND MILLENNIALS THINK BRANDS SHOULD PROVIDE A PERSONALIZED EXPERIENCE

Enteractive player survey, 2020
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51% OF PLAYERS WOULD PREFER A PHONE CALL

Enteractive player survey, 2020
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4 OUT OF 5 PLAYERS WOULD LIKE TO HEAR ABOUT NEW OFFERS AT LEAST ONCE A MONTH

Enteractive player survey, 2020
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68% OF PLAYERS LEAVE FEELING UNDER APPRECIATED

American Society of Quality Content

PERSONALIZED

An evolution in how we personalize your player engagement activities – our latest innovation, the engager mobile-first web app, allows players to choose how and when to get in touch with them, keeping any communication on their terms,

WATCH ANIMATION

5000

Calls per day

133,061

Player deposits in 2022

265

Average ROI

EASY INTEGRATION

Our (Re)Activation Cloud dashboard offers partner operators complete transparency, with real-time reporting for each interaction with individual players while keeping all data highly-secure, data-privacy and Responsible Gambling compliant.

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Select Customer Groups

Together with your designated account team you define which players you’d like to activate and win back.

Integrate With (Re)Activation Cloud

Your player contact data is securely shared over any one of our data exchange channels.

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3

Reactivation Process Begins

Our (Re)Activation Cloud technology automatically pushes selected customer segments to our teams of agents to start engagement.  

See Results in Real Time

You see immediate results and direct impact on your profitability and active player base.

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PLAYER CARE

Enteractive understands that Responsible Gambling (RG) is an integral part of iGaming and Sports Betting and embraces all responsibilities and regulations surrounding the industry, especially when it comes to player protection.
To read more about our training procedures and operator reporting, check out our Responsible Gambling page.

Enteractive’s Responsible Gambling policy is accredited by G4 Group.

Learn more

VIDEO TESTIMONIALS

CLIENT TESTIMONIALS

“When it comes to maximising player activity, Enteractive’s service means we leave no stone unturned. It complements our existing CRM activities and opens up revenue streams from player segments which we would previously have viewed as lost or unreachable. Extra revenue from these player segments really adds up in the long run.”

Sam BrownCCO, Rootz

“At Rhino, we know how important it is to optimise every opportunity to keep the players active, and we maximise revenues by using a variety of CRM tools and services. Enteractive's unique approach to player engagement, having real conversations with customers who perhaps didn’t respond to automated CRM tools, results in higher overall revenues. It just makes sense to dig out those extra player LTVs and Enteractive lead the market in this respect.”

Ross ParkhillCEO, Rhino Entertainment

“Enteractive’s commitment to responsible gambling was a key selling point for us. Enteractive conduct private, personal conversations with individuals to really understand their approach to online gameplay and gather data which is vital when tackling social responsibility concerns.”

Michail KoutsoukosHead of Customer Campaigns, Kindred Group

“During 7+ years of close partnership, I’ve experienced first-hand how Enteractive has been key for Betsson Group to deliver on our core values; Customers at Heart, Passion for Business, We Play Fair and Execution is Everything.”

Mikael Eliasson CRM Loyalty Manager, Betsson Group

“Enteractive helps us to reactivate our inactive players. Our partnership works on a revenue-share basis so this is a win-win relationship. Enteractive also helps us to convert non-depositing registered players as part of our on-boarding strategy.”

Claudia MorgeseCRM Project Manager, GiG

NEWS & INSIGHTS