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STOP THE CHURN

Enteractive reactivates your player accounts with real one-to-one conversations.  Our unique (Re)Activation Cloud® technology puts you in control, securely linking your databases to our call agents, so they can speak to your players for truly personalized engagement.

WATCH VIDEO
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68% OF GEN Z'S AND MILLENNIALS THINK BRANDS SHOULD PROVIDE A PERSONALIZED EXPERIENCE

Enteractive player survey, 2020
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51% OF PLAYERS WOULD PREFER A PHONE CALL

Enteractive player survey, 2020
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4 OUT OF 5 PLAYERS WOULD LIKE TO HEAR ABOUT NEW OFFERS AT LEAST ONCE A MONTH

Enteractive player survey, 2020
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68% OF PLAYERS LEAVE FEELING UNDER APPRECIATED

American Society of Quality Content

PERSONALIZED

An evolution in how we personalize your player engagement activities – our latest innovation, the engager mobile-first web app, allows players to choose how and when to get in touch with them, keeping any communication on their terms,

WATCH ANIMATION

5000

Calls per day

133,061

Player deposits in 2021

265

Average ROI

EASY INTEGRATION

Our (Re)Activation Cloud dashboard offers partner brands complete transparency, with real-time reporting for each interaction with individual players while keeping all data highly-secure, GDPR and Responsible Gambling compliant.

1

Select Lapsed Databases

Our B2B team works with you to win back defined player segments, focusing on 30 days, 60 days and 90 days databases.

Integrate With Our (Re)Activation Cloud

Using our secure API, your CRM dept push these databases to our agents system.

2

3

Reactivation Process Begins

Our (Re)Activation Cloud tech automatically pushes new database lists to our teams of native-speaking agents to start calls.  

See Results in Real Time

You see immediate results and direct impact on your profitability and active player base.

4

PLAYER CARE

Enteractive understands that Responsible Gambling (RG) is an integral part of iGaming and is fully aware and conscious of the responsibilities and regulations surrounding the industry, especially when it comes to player protection.
To read more about our training procedures and operator reporting, check out our Responsible Gambling page.

Enteractive’s Responsible Gambling policy is accredited by G4 Group.

Learn more

CLIENT TESTIMONIALS

“Enteractive’s commitment to responsible gambling was a key selling point for us. Enteractive conduct private, personal conversations with individuals to really understand their approach to online gameplay and gather data which is vital when tackling social responsibility concerns.”

Michail KoutsoukosHead of Customer Campaigns, Kindred Group

“During 7+ years of close partnership, I’ve experienced first-hand how Enteractive has been key for Betsson Group to deliver on our core values; Customers at Heart, Passion for Business, We Play Fair and Execution is Everything.”

Mikael Eliasson CRM Loyalty Manager, Betsson Group

“Enteractive helps us to reactivate our inactive players. Our partnership works on a revenue-share basis so this is a win-win relationship. Enteractive also helps us to convert non-depositing registered players as part of our on-boarding strategy.”

Claudia MorgeseCRM Project Manager, GiG

NEWS & INSIGHTS