Customer Engagement

Customer engagement refers to the active connection between a customer and a brand. Engaged customers make more repeat purchases, promote the brand, and demonstrate more loyalty overall. Great customer experience is an important component of any customer engagement / re-engagement strategy.


Spotlight on Romania

By Customer Engagement

In 2020, the Romanian iGaming market is viewed by many as having reached maturity and offering competitiveness and bankable profits. As a relatively new marketplace, the country has allowed the iGaming sector to thrive.

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3 Steps to Keep Customer Engagement High

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Customer engagement is part of the customer experience. Being a core element of the customer journey, it’s important to understand the role it plays, how you’re approaching it from a brand perspective, and how to keep improving it over time. Keeping customer engagement high will automatically create a better customer experience. Read More…

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