MOBILE-FIRST

PLAYER ENGAGEMENT 

Engager is an extension for (Re)Activation Cloud clients, enabling operators to communicate with players on their terms. Through a combination of technology and real human interaction, our approach to relationship marketing converts otherwise unreachable player segments.

With our new Engager personalised web app, we can also reach those players who have opted out of direct phone calls, providing them options to start a conversation on Live Chat, calling us directly from the app, or scheduling a Call Back for on of our agents to get in touch with them at a convenient time.

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Engager generates a text-message including a unique URL for each and every player

Players can access Engager to schedule a call-back, initiate a live-chat or a voice call with an Enteractive agent

A fully branded experience aligned with each operator’s B2C site

Engager platform is available across multiple languages to serve most operator markets

Engage with the players – on their terms

With fully customisable brand styling for each operator, Engager is a player-facing mobile interface extension of the (Re)Activation Cloud platform.  With it, Enteractive’s reactivation agents can reach out to player databases more effectively, offering the players various contact options for engagement, whether verbal via a scheduled call, or using the chat function built directly into Engager’s UI.

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“As an extension service to (Re)Activation Cloud, Engager will put the players’ needs first, as well as prompting a better, more personalised brand experience from the moment we initiate contact.”

EVERY PLAYER COUNTS

If you’re a big operator with big ambitions you might think that it’s the law of big numbers that matter. It’s not. Success lies in paying attention to the small things. To be there for each and every player. Proving that you care. Making sure they are safe and sound.

Because when you are loyal to them, they will be loyal to you. When you truly connect with your players, your bottom line will strengthen. So will your Responsible Gaming worth. Because that’s just how the world works.

(Re)Activation Cloud gives you that power through a single API.

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5x

Increase in Player Reactivation Rate

3x

Increase in Average Player Deposits

300%

Return on Investment