Enteractive partners with Gaming Innovation Group (GIG)
Gaming Innovation Group (GIG) will enhance their reactivation performance for their online gaming brands through the addition of Enteractive’s (Re)Activation Cloud® plug-and-play service. The (Re)Activation Cloud® is driven by human interaction and boosts the operator’s P&L by activating inactive players. This is done by having personalised conversations on the brand’s behalf, which begins where the CRM processes end. High-touch interactions require empathy and high awareness of human complexity, which is lacking in automated services.
Enteractive’s tool will augment the GiG brands’ player retention rates while further strengthening the focus and work on responsible gaming, as previously communicated by GiG.
Ross Parkhill, GiG, Director of B2C Casino, said: “We expanded our partnership with Enteractive’s reactivation cloud to cover all brands and markets. Their responsible approach, the ease of integration, and a solid ROI make this partnership one which we see adding value well into the future.”
The expansion with GiG’s core brands is the latest addition to the growing number of gaming brands, with clients such as Betsson, Kindred, Casumo, and Aspire Global. Gaming groups across Europe are attracted to Enteractive’s ability to re-engage with inactive players in a scalable and personal way.
Mikael Hansson, Enteractive Founder and CEO, said: “We are delighted that GiG has selected us to assist them in further strengthening their focus on their great B2C brands—Rizk, Guts, and Kaboo. We look forward to helping them achieve their targets through the deployment of our tools.”
Pioneers in player (Re)Activation, Enteractive partners with operators to increase retention and player loyalty by engaging with players in one-on-one conversations. All (Re)Activation methods used are GDPR and G4 compliant, and all data processed is highly secured.
About Enteractive
Enteractive is the industry leader in reactivation, driving innovation through our tech powered by personal human interaction.
As the pioneers behind the (Re)Activation Cloud®, we are experts in personal contact.
We partner with operators to increase retention and player loyalty by engaging with players in one-on-one conversations.
Our (Re)Activation services use the latest innovative technologies to keep player data safe, highly secured, and compliant with modern regulations, including GDPR and G4 Responsible Gaming.
We’re about building bridges between operators and their players. By learning more about them, we help create a win-win situation where players are happier and your company is more profitable.We also offer ongoing 24/7 customer support as an easy plug-and-play extension of your operations.
For more information, kindly contact:
Andrew Foster – Head of Business Development
T: +356 9994 8841
E: andrew.foster@enteractive.com
