Get more of your players active with (Re)Activation Cloud®

There is a huge hidden potential in your inactive customers. (Re)Activation Cloud unlocks that value through a unique combination of plug-and-play technology and live 1:1 phone conversations. That’s the secret sauce that can make a third of your sleeping players jump to life.

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How does it work?

Share your inactive player contact data

(Re)Activation Cloud connects our agents with your players for a friendly 1:1 talk in their language

Players win-back is combined with responsible gaming monitoring and customer care

Depositing players are kept in a careful CRM contact loop to build long term loyalty

The Enteractive Guarantee – Pay when Players Play

When you integrate with (Re)activation Cloud we’re in the same boat. We invest in your inactive players and share the gain when we deliver result. All with long term focus and responsible gaming at heart.

Every player counts

If you’re a big operator with big ambitions you might think that it’s the law of big numbers that matter. It’s not. Success lies in paying attention to the small things. To be there for each and every player. Proving that you care. Making sure they are safe and sound.

Because when you are loyal to them, they will be loyal to you. When you truly connect with your players, your bottom line will strengthen. So will your Responsible Gaming worth. Because that’s just how the world works.

(Re)activation Cloud gives you that power through a single API.

Recent research on gambling addiction prevention shows that calling players is the optimal way to ensure responsible gaming*
It also improves customer experience and reduces churn.

5
Increase in Player Reactivation Rate
3
Increase in Average Player Deposits
300
Return on Investment

Experience Player Retention the Enteractive Way

Man meets machine. (Re)activation Cloud delivers results by uniquely combining technology and people interaction.

Based on your CRM data, 1-on-1 personal phone calls are made by our highly-trained agents interviewing your inactive players to listen and understand exactly what they want from their gaming experience.

Your players are then guided accordingly.

Data & Privacy, we got you covered. We use the latest technologies to keep your data safe, highly-secured and compliant with modern regulation.

That includes GDPR & Responsible Gaming.

Retention done right. We plug straight into your customer journey and act as an extension of your CRM cycle.

(Re)activation Cloud optimizes call timing for best response across each market, who to call and what conversations to have.

One single platform to transform inactive players into active and loyal customers.

Calling is caring. How can you possibly know that your customers are safe and sound unless you actually talk to them?

Research shows* that speaking with players 1:1 is the optimal way to monitor for gaming addiction problems.

And not only that, it also reduces churn and makes players loyal and more happy. It’s simply amazing.

Enteractive and all agents are accredited by G4, the Global Gambling Guidance Group

*Source: https://enteractive.com/phone-contact-best-way-of-preventing-gambling-problems/

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