(Re)Activation Cloud™

A reactivation tool that helps connect and reconnect with your inactive players.

With our built-in AI platform and our sales agents who specialise in activation techniques: our focus is to point your ianctive players to the game they enjoy, again and again.

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With minimal effort we plug straight into your customer journey

We act as a complete extension of your CRM cycle

Dynamic solution adaptable at every stage of the player journey

You pay, when the players plays

Enteractive Guarantee – You Pay When Players Pay

New revenue is built from a zero-cost source

Putting inactive players back in the game

The stagnation of players is unfortunate but also inevitable within the iGaming industry. Reacquiring those lost players can be very costly, if you go down the route of paid media re-targeting. Leaving it to chance also doesn’t work – industry research shows that less than 2% of players will return to a brand once they have become inactive and gone through regular CRM reactivation processes.

This is why reactivation, rather than acquisition, can be far more effective for a company’s bottom line.

Enteractive offers a unique approach to player retention and reactivation by focusing on human interaction.

With AI and automation on everyone’s lips, the human touch has become rare and therefore more valuable. Talking to players over the phone using our clients’ brand voice, helps us build close relationships.

200,000

players have played, in the last 10 years

How do we do this?

A new way of combining technology and people

In a world of automation, we stand out through our human-centred approach.

This is achieved through unique one-to-one personal phone calls where highly-trained agents interview individuals to understand exactly what they want from their gaming experience and guide these players accordingly.

Our human-powered services use the latest innovative technologies to keep your player data safe, highly-secured and compliant with modern regulation including GDPR & G4 Gaming Responsible.

Why is it a win for everyone?

Your players are not linear players, typically experiencing highs and lows of player activity – this is where we step in.

Based on our AI platform; we track optimal call times for best response across each market, we know who to call and what conversations we should have in order to convert your inactive players, into active and loyal customers.

We are committed to a long-term relationship with you, and this is why you only pay when the plays play.

5

Increase in Player Reactivation Rate*

3

Increase in Average Player Deposits*

300

Return on Investment*

The Process

Step 1

You send your selected player segment through our flexible API to exchange data (GDPR compliant)

Step 2

We apply our human-powered reactivation method on your brands behalf

Step 3

We put inactive players back in the game with real time data and monitoring

Cont.

We are committed to a long-term relationship with you, and this is why we help players keep playing

Ready to talk?

Use the form to the right to get in touch with us