Most large companies across any industry vertical are using some form of customer service retention strategy. Anyone with a call centre and customer retention strategy know-how is doing at least some of these four things.
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25% of your email subscribers will become inactive even if you have a great product and good marketing skills. This is why win back emails should be part of your CRM cycle.
They can bring back a percentage of your sleepy customers and get them spending again if you avoid these 3 mistakes:
